Privacy Policy

Lila Essentials values the privacy of our clients and users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By using our website or services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Personal Information:
When you engage with our services, we may collect personal information that you voluntarily provide to us, such as:

• Name
• Email address
• Phone number
• Billing information
• Any document content you upload for proofreading and editing purposes

Non-Personal Information:
We may also collect non-personal information automatically as you navigate through our website, including:

• IP address
• Browser type and version
• Pages of our website that you visit
• Date and time of your visit

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide and manage our proofreading and editing services.
• Customer Support: To respond to your inquiries, provide technical support, and offer customer assistance.
• Communication: To send you updates, newsletters, or promotional content, which you can opt out of at any time.
• Analytics: To analyze usage trends and improve our website and services.

3. Sharing Your Information

We do not share your personal information with third parties, except in the following situations:

• Service Providers: We may share information with third-party service providers who assist in operating our website or providing services.
• Legal Requirements: We may disclose information if required by law or in response to valid legal requests.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred.

4. Data Security

We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. However, no electronic transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Retention of Your Information

We retain personal information only for as long as is necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access, update, or delete your personal information.
• The right to object to or restrict certain processing activities.
• The right to withdraw your consent for us to use your data, where applicable.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage users to read the privacy policies of any third-party websites they visit.

8. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update our Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. You are encouraged to review this policy regularly for any updates.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: [email protected]